Conditions of Use

General Terms and Conditions

Welcome to yourcabinetshop.com. These General Terms and Conditions govern your use of our website and the purchase of products from our online store. By using our website and purchasing our products, you agree to these terms and conditions.

1. Introduction

1.1 These terms and conditions apply to all users of the yourcabinetshop.com website and to all purchases made through our online store. 1.2 By using our website and purchasing products, you agree to comply with and be bound by these terms and conditions.

2. Definitions

2.1 "Website" refers to the yourcabinetshop.com online store.

2.2 "We," "us," and "our" refer to yourcabinetshop.com.

2.3 "You" and "your" refer to the user of our website and/or purchaser of our products.

3. Orders

3.1 All orders are subject to acceptance and availability.

3.2 We reserve the right to refuse or cancel any order at any time.

3.3 Once an order is placed, you will receive an email confirmation. This email does not constitute acceptance of your order, but is an acknowledgment that we have received your order.

3.4 Acceptance of your order and the formation of a contract between us will occur when we dispatch the products to you.

4. Pricing and Payment

4.1 All prices are in USD ($) and are inclusive of applicable taxes.

4.2 We reserve the right to change prices at any time without prior notice.

4.3 Payment must be made in full at the time of placing an order. We accept card payments secured by Stripe.

4.4 If your payment is declined or unauthorized, we will not process your order.

5. Delivery

5.1 We aim to dispatch all orders within 20 working days of order confirmation.

5.2 Delivery times may vary depending on your location and the shipping method chosen.

5.3 We are not responsible for any delays caused by external factors such as courier delays or customs processing.

5.4 Delivery charges will be calculated after checkout and are based on the delivery address and the size and weight of the order. You will be contacted delivery costs will be presented to you. 

6. Returns and Refunds

6.1 Our store does not provide returns or refunds.

7. Warranties

7.1 General

What is your warranty?

yourcabinetshop.com warrants its cabinetry to be free of defects in material or workmanship for a period of 3 months.

How do you make a warranty claim?

Please contact your cabinet sales representative. If the sales representative is not available, please reach out to our main office.

What does the warranty cover?

yourcabinetshop.com, at its option, may elect to repair or to replace any yourcabinetshop.com product covered by this warranty. We are always innovating and actively seeking out ways to improve our product offering and to make your life easier. As such, some replacement parts are subject to availability, and may differ from those originally supplied.

What is not covered?

The natural aging or darkening of wood color, the inherent growth characteristics of, or variation in wood. We believe this is the beauty of nature and not a defect. Color changes may occur in the laminate and finished woods products because of exposure to light and other elements which are part of the aging process, this material variations and changes are not covered by this warranty.

Products or parts purchased without a finish.

Wear and tear, damage or defects caused by misuse, abuse, negligence, alteration, non-residential use, or improper installation, storage, handling, or are subjected to extreme temperatures or extreme moisture levels.

In addition, all hinges and drawer slides used in the manufacture of yourcabinetshop.com are warranted by the manufacturer of the hinges and slides for one year period time.

To the maximum extent permitted by applicable law: This warranty does not cover indirect, special, incidental, or consequential damages, loss of use, or labor expenses in uninstalling or installing any material or parts, whether arising out of breach of warranty, breach of contract, negligence, tort, or any other legal theory, even if yourcabinetshop.com has been advised of the possibility thereof. yourcabinetshop.com disclaims responsibility for damages in excess of your purchase price.

This warranty excludes all industrial, commercial and business usage, whose purchasers are hereby extended a one year limited warranty from the date of purchase, with all other terms of this warranty applying except the duration of the warranty. Some provinces and some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty is not transferable.

7.2 Natural Wood Expectations

Kitchen & Bath Design Group, LLC uses natural and wood by-products to create " Best Cabinet Value." However, wood grain is a product of nature, and much like a fingerprint, no two grain patterns are ever exactly alike. This individualism is one of the most appealing factors of wood products. Soil and climate affect the growth characteristics of wood. The finest hardwoods have certain natural characteristics that cannot be hidden with a finishing process.

These characteristics occur due to the fact that wood is a natural product and is affected by weather, climate, insects, birds, soil makeup, and natural growth patterns. These characteristics are apparent and are not to be misinterpreted as defects. Wood is a product of nature- and as such will display natural characteristics and variances that are unique to each and every cut. These characteristics are an integral part of the charm and beauty of real wood - no two pieces are alike.

Joint Expansion

The natural occurrence of expansion and contraction, may also affect your doors, drawers and face frames. Expansion and contraction in doors, drawers and face frames can also open a joint line. The finish will still protect the surface and the structural integrity of the joint will not be affected.

When purchasing painted (lacquer base) finishes, keep in mind that the natural occurrence of expansion and contraction greatly affects the overall look of the wood products. Because of this, it is perfectly normal to experience some separation at joints in wood. Although we take every precaution to minimize this, it is completely natural. It is recommended that a humidity control system is incorporated in a home to reduce the possibility of expansion and contraction in wood products.

Panel Shrinkage

Door panels are prone to minor expansion and contraction as seasonal temperature and humidity changes occur in a home. The contraction or shrinkage of the center door panel during low humidity periods may result in the appearance of an unfinished line along the edge of the center panel. It is recommended that a humidity control system is incorporated in a home to reduce the possibility of expansion and contraction in wood products. Touch-up markers are made available to cover this edge line. Often times, touch-up may only be necessary within the first year.

Warpage

The natural occurrence of expansion and contraction, may also affect your doors, drawers and face frames. In some case doors may warp for a period of time until the home has incorporated it’s humidity control system. Special hinges are available to readjust some of the warpage out of the door, until the humidity control system has regulated the environment. Remember, proper initial care and maintenance will insure a lifetime of beauty and enjoyment of your new cabinets.

End Grain

End grains appear darker, as the stain is absorbed more due to the softness of the wood. This is most commonly seen on the Mortise and Tenon jointed doors. This is a natural reaction when the stain is applied, this is not a deemed as a defect.

Mineral Streaks

An olive or greenish-black or brown discoloration of undetermined cause in hardwoods, commonly caused by minerals which the tree extracts from the soil, or other injuries that occurred during the growth process. This is common in many types of wood products.

Aging

Wood continue to age in your home. Some wood products will darken faster than others. For those who appreciate the unique features that wood products offer, this transformation will continue to bring rich lusters to the product as time moves forward.

Color Variation

Our stain finishes are semi-transparent to enhance the natural beauty and character of our products. While we offer an extensive range of stains and color tones, color may vary based on the underlying wood products, all of our finishes are lacquer base products, upon request we can do water base.

8. Limitation of Liability

8.1 Our liability for any loss or damage arising from the use of our website or the purchase of our products is limited to the total amount paid by you for the products.

8.2 We are not liable for any indirect, incidental, or consequential damages.

9. Intellectual Property

9.1 All content on our website, including text, images, and logos, is the property of yourcabinetshop.com and is protected by copyright and other intellectual property laws.

9.2 You may not use, reproduce, or distribute any content from our website without our prior written permission.

10. Privacy

10.1 We are committed to protecting your privacy. Please refer to our [Privacy Policy] for information on how we collect, use, and protect your personal data.

11. Governing Law

11.1 These terms and conditions are governed by and construed in accordance with the laws of Georgia.

11.2 Any disputes arising from the use of our website or the purchase of our products will be subject to the exclusive jurisdiction of the courts of Georgia.

12. Changes to Terms and Conditions

12.1 We reserve the right to amend these terms and conditions at any time without prior notice. 12.2 Any changes will be posted on our website and will take effect immediately.

13. Contact Information

13.1 If you have any questions or concerns about these terms and conditions, please contact us at contact@yourcabinetshop.com.

By using our website and purchasing our products, you agree to these terms and conditions. Thank you for shopping with yourcabinetshop.com.